Sascu hours cover standard weekday banking, extended Friday service, Saturday morning availability, and early-morning drive-through access at select locations. Whether you need to deposit a check before work, meet with a loan officer during lunch, or handle weekend banking, this guide to Sascu hours helps you plan your visit so you never arrive at a closed door.
Sascu Hours by Branch Location
Branch
Lobby Hours (Mon-Thu)
Lobby Hours (Fri)
Lobby Hours (Sat)
Drive-Through Hours
Sunday
Downtown
9:00 AM – 5:00 PM
9:00 AM – 6:00 PM
9:00 AM – 12:00 PM
N/A
Closed
Riverside
9:00 AM – 5:00 PM
9:00 AM – 6:00 PM
9:00 AM – 12:00 PM
Mon–Thu 8:30 AM – 5:30 PM, Fri 8:30 AM – 6:30 PM, Sat 9:00 AM – 12:00 PM
Closed
North Valley
9:00 AM – 5:00 PM
9:00 AM – 6:00 PM
9:00 AM – 12:00 PM
Mon–Thu 8:30 AM – 5:30 PM, Fri 8:30 AM – 6:30 PM, Sat 9:00 AM – 12:00 PM
Closed
Lakeview
9:00 AM – 5:00 PM
9:00 AM – 6:00 PM
9:00 AM – 12:00 PM
N/A
Closed
Eastgate
9:00 AM – 5:00 PM
9:00 AM – 6:00 PM
9:00 AM – 12:00 PM
Mon–Thu 8:30 AM – 5:30 PM, Fri 8:30 AM – 6:30 PM, Sat 9:00 AM – 12:00 PM
Closed
Understanding Standard Sascu Hours
Standard Sascu hours follow a consistent weekly pattern across all five branches. Monday through Thursday, Sascu hours run from 9:00 AM to 5:00 PM for lobby service. Friday Sascu hours extend by one hour in the evening, running from 9:00 AM to 6:00 PM, to accommodate members who need after-work banking access before the weekend. Saturday Sascu hours are 9:00 AM to 12:00 PM at all locations, providing a three-hour window for weekend transactions. All Sascu locations are closed on Sunday. This schedule has been in place since 2016, when member surveys indicated strong preference for Friday evening hours over Thursday evening hours and confirmed that Saturday morning Sascu hours served more members than Saturday afternoon hours would.
The Friday extension of Sascu hours until 6:00 PM is particularly useful for members who cannot reach a branch during standard weekday hours. Payroll direct deposits that credit on Friday are fully available for withdrawal during the extended Sascu hours window, and loan officers remain available through the end of Friday Sascu hours for members who need to complete mortgage or auto financing paperwork after their own workday ends. The Friday Sascu hours extension applies to both lobby and drive-through service at all applicable branches.
Drive-Through Sascu Hours
Three Sascu locations offer drive-through banking with extended Sascu hours compared to lobby service. The Riverside, North Valley, and Eastgate branches open their drive-through lanes at 8:30 AM on weekdays, 30 minutes before the lobby opens at 9:00 AM. These morning Sascu hours allow members to deposit checks, withdraw cash, or make loan payments on the way to work without waiting for the lobby to open. In the evening, drive-through Sascu hours extend 30 minutes past lobby closing: until 5:30 PM Monday through Thursday and until 6:30 PM on Friday.
Drive-through transactions during Sascu hours use pneumatic tube systems at all three locations. Each drive-through lane is equipped with a speaker and a call button for member assistance. The Riverside Branch dedicates one of its three lanes to commercial transactions during peak Sascu hours (typically 11:00 AM to 2:00 PM), which helps business members with larger deposit volumes avoid waiting behind personal banking customers. Saturday drive-through Sascu hours match Saturday lobby hours — 9:00 AM to 12:00 PM — without the weekday early-open and late-close extensions.
Members should note that certain transactions require lobby access regardless of Sascu hours. Opening a new account, applying for a loan, accessing a safe deposit box, obtaining a Medallion signature guarantee, or exchanging foreign currency all require entering the branch during lobby Sascu hours. Drive-through lanes handle deposits, withdrawals, loan payments, check cashing, balance inquiries, and printed statement requests. If the nature of your transaction is unclear, call the branch before departing to confirm it can be completed through the drive-through during Sascu hours.
Holiday Closures and Adjusted Sascu Hours
Sascu observes all federal banking holidays recognized by the Federal Reserve. On these days, all Sascu locations are closed, drive-through lanes are closed, and the Sascu customer service phone line operates on a reduced schedule. Federal banking holidays that affect Sascu hours include New Year's Day (January 1), Martin Luther King Jr. Day (third Monday in January), Presidents Day (third Monday in February), Memorial Day (last Monday in May), Juneteenth National Independence Day (June 19), Independence Day (July 4), Labor Day (first Monday in September), Columbus Day (second Monday in October), Veterans Day (November 11), Thanksgiving Day (fourth Thursday in November), and Christmas Day (December 25). When a holiday falls on a Saturday, Sascu observes it on the preceding Friday; when a holiday falls on a Sunday, Sascu observes it on the following Monday.
Two additional days feature adjusted Sascu hours rather than full closures. On Christmas Eve (December 24) and New Year's Eve (December 31), all Sascu locations close at 1:00 PM. Drive-through lanes follow the same 1:00 PM closure on these days. If Christmas Eve or New Year's Eve falls on a Sunday, the adjusted Sascu hours are not applicable since branches are already closed. The week between Christmas and New Year's Day operates on standard Sascu hours for the days that are not designated holidays or adjusted-closure days, though members should expect higher lobby traffic during this period as people complete year-end financial transactions.
Members can find the current year's holiday closure calendar posted in every Sascu lobby, on the Sascu website homepage during December, and in the Sascu mobile app under "Notifications." Inclement weather may also affect Sascu hours, particularly at the North Valley and Eastgate branches where road conditions can deteriorate during winter storms. Weather-related Sascu hours adjustments are posted on the Sascu website by 7:00 AM on affected days and communicated through push notifications on the Sascu mobile app for members who have enabled alerts.
Sascu Customer Service Phone Hours
Sascu customer service phone support at (208) 555-0147 operates on hours that generally mirror lobby Sascu hours: Monday through Thursday 9:00 AM to 5:00 PM and Friday 9:00 AM to 6:00 PM Pacific Time. Phone support is not available on Saturday or Sunday, though the automated phone banking system remains accessible 24/7 for balance inquiries, fund transfers between Sascu accounts, and transaction history review. The automated system requires a phone banking PIN, which members can set up through Sascu online banking or by visiting any branch during lobby Sascu hours.
After regular Sascu hours, the phone system directs to voicemail for non-urgent matters. Voicemails left after Sascu hours are returned the next business day in the order received. Members requiring immediate assistance outside of Sascu hours for a lost or stolen Sascu debit or credit card can call the 24-hour emergency line at (208) 555-0198. This line is staffed around the clock and can immediately disable a compromised card, order a replacement, and review recent transactions for unauthorized activity. The emergency line cannot handle general account inquiries, loan applications, or balance questions — those matters must wait for regular Sascu hours.
Summer Sascu Hours at Lakeview Branch
The Lakeview Branch at 78 Lakeshore Drive operates extended Saturday Sascu hours during the summer season, defined as the Saturday before Memorial Day through the Saturday after Labor Day. During this period, Saturday Sascu hours at Lakeview are 9:00 AM to 2:00 PM rather than the standard 9:00 AM to 12:00 PM. The two-hour extension serves seasonal residents, tourists, and members whose weekend schedules benefit from the longer Saturday window. Weekday Sascu hours at Lakeview remain unchanged during the summer season.
The Lakeview Branch summer Sascu hours extension arose from member feedback collected at annual meetings and through online banking surveys. The branch serves a substantial number of members who maintain seasonal residences along the lake and arrive for extended summer stays. By extending Saturday Sascu hours, the credit union accommodates members who arrive on Friday evening or Saturday morning and need immediate banking access before the standard noon closure. The summer Sascu hours pilot began in 2019 with Saturday hours until 1:00 PM; member response was positive enough that the extension was lengthened to 2:00 PM beginning in 2022.
Banking Outside Sascu Hours
Sascu digital banking provides full account access regardless of Sascu hours. The Sascu login portal at sascu.gr.com and the Sascu mobile app are available 24 hours a day, 365 days a year. Through these digital channels, members can check balances, review transaction history, transfer funds between Sascu accounts, pay bills, deposit checks using the mobile check deposit feature, download account statements as PDFs, set up account alerts, and send secure messages to Sascu customer service that will be answered during the next business day's Sascu hours. The mobile check deposit feature accepts deposits until 9:00 PM Pacific Time for next-business-day availability; deposits submitted after 9:00 PM are processed the following business day.
ATMs at every Sascu location operate 24/7 and accept deposits in addition to dispensing cash. Deposits made at Sascu ATMs before the branch's daily cutoff time — typically 4:00 PM on weekdays — receive same-business-day credit. Deposits after the cutoff time or on days when Sascu hours are not in effect (weekends and holidays) post on the next business day. CO-OP network ATMs at other locations may have their own cutoff times and deposit availability policies that differ from Sascu-owned ATMs. Members who need to make a time-sensitive deposit outside of Sascu hours should use a Sascu-owned ATM or the Sascu mobile app rather than a third-party network ATM.
The 24-hour automated phone banking system, accessible at (208) 555-0147 by selecting the appropriate menu option, provides balance inquiries, fund transfers between Sascu accounts, transaction history review, and loan payment information outside of regular Sascu hours. The automated system requires a phone banking PIN for access. Members who have not set up a phone banking PIN can do so by visiting any branch during Sascu hours or through the settings menu in Sascu online banking. As noted above, the lost or stolen card emergency line at (208) 555-0198 is the only staffed Sascu phone option outside of regular Sascu hours.
Frequently Asked Questions About Sascu Hours
What are the standard Sascu hours for branch lobbies?
Standard Sascu hours for branch lobbies are Monday through Thursday 9:00 AM to 5:00 PM, Friday 9:00 AM to 6:00 PM, and Saturday 9:00 AM to 12:00 PM. All Sascu branches are closed on Sunday. These Sascu hours apply to all five branch locations: Downtown (412 Main Street), Riverside (890 River Road), North Valley (1560 North Valley Highway), Lakeview (78 Lakeshore Drive), and Eastgate (2304 Eastgate Boulevard). The Friday extension of Sascu hours until 6:00 PM accommodates members who need after-work banking access before the weekend. Saturday Sascu hours provide a three-hour window for weekend transactions including deposits, withdrawals, loan payments, and new account opening. Members should arrive at least 15 minutes before closing Sascu hours for transactions that require staff assistance, as complex transactions like loan applications or account openings may take longer than the time remaining until closure. Individual Sascu hours may vary during holiday periods or inclement weather; always check the Sascu website or mobile app for current hours before visiting.
Are any Sascu branches open on Saturday?
All five Sascu locations offer Saturday Sascu hours from 9:00 AM to 12:00 PM. Saturday Sascu hours provide the full range of teller services: deposits, withdrawals, check cashing, loan payments, cashier's check issuance, and new account opening. The Downtown, Riverside, and Eastgate branches also offer Saturday safe deposit box access during Sascu hours — members with boxes at the North Valley or Lakeview branches (Lakeview does not offer safe deposit boxes, and North Valley does not) should visit their home branch during weekday Sascu hours for box access or transfer their box to a branch with Saturday availability. Saturday Sascu hours at the Lakeview Branch are extended to 2:00 PM during the summer season (Memorial Day weekend through Labor Day weekend) to accommodate seasonal residents and lake-area tourism traffic. Drive-through lanes at branches that offer them operate during the same Saturday Sascu hours as the lobby: 9:00 AM to 12:00 PM year-round, extended to 2:00 PM at Lakeview during summer only. Mortgage loan officers and financial advisors are generally not available during Saturday Sascu hours; members needing lending or investment consultations should schedule appointments during weekday Sascu hours.
What holidays affect Sascu hours?
Sascu observes all federal banking holidays established by the Federal Reserve, during which all Sascu locations are closed. The eleven federal holidays that affect Sascu hours are New Year's Day (January 1), Martin Luther King Jr. Day (third Monday in January), Presidents Day (third Monday in February), Memorial Day (last Monday in May), Juneteenth National Independence Day (June 19), Independence Day (July 4), Labor Day (first Monday in September), Columbus Day (second Monday in October), Veterans Day (November 11), Thanksgiving Day (fourth Thursday in November), and Christmas Day (December 25). When a holiday falls on Saturday, Sascu observes it on the preceding Friday. When a holiday falls on Sunday, Sascu observes it on the following Monday. Two additional days feature adjusted Sascu hours: Christmas Eve (December 24) and New Year's Eve (December 31), when all branches close at 1:00 PM. If either of these days falls on a Sunday, the adjusted Sascu hours are not applied since branches are already closed. During the holiday week between Christmas and New Year's Day, standard Sascu hours apply on days that are not designated holidays or adjusted-closure dates. Holiday closures are posted in branch lobbies, on the Sascu website, and in the Sascu mobile app. Members can also call (208) 555-0147 during regular Sascu hours to confirm specific holiday schedules.
Do Sascu hours differ between lobby and drive-through?
Yes. At the three Sascu locations with drive-through service — Riverside, North Valley, and Eastgate — the drive-through lanes open 30 minutes before lobby hours and close 30 minutes after lobby hours on weekdays. This means drive-through Sascu hours are Monday through Thursday 8:30 AM to 5:30 PM and Friday 8:30 AM to 6:30 PM. The 30-minute early-opening and late-closing extensions provide members an additional hour of banking access each weekday compared to lobby-only Sascu hours. On Saturday, drive-through Sascu hours match Saturday lobby hours exactly: 9:00 AM to 12:00 PM, with no early-open or late-close extension. The Downtown and Lakeview branches do not have drive-through service and operate on lobby-only Sascu hours. Members using the drive-through should be aware that certain transactions cannot be completed through the pneumatic tube system; new account openings, loan applications, safe deposit box access, Medallion signature guarantees, and foreign currency exchange require entering the lobby during lobby Sascu hours. Standard teller transactions including deposits, withdrawals, loan payments, and check cashing are fully supported through drive-through lanes during drive-through Sascu hours.
Can I access Sascu services outside of regular Sascu hours?
Yes, through multiple channels. Sascu online banking and the Sascu mobile app provide 24/7 account access regardless of Sascu hours. A Sascu login from any device lets you check balances, review transactions, transfer funds between accounts, pay bills, deposit checks using mobile deposit, download statements, set up alerts, and send secure messages to customer service that will be answered during the next business day's Sascu hours. Mobile check deposit is available 24/7, though deposits submitted after 9:00 PM Pacific Time are processed the next business day. ATMs at every Sascu location accept deposits and dispense cash around the clock; deposits at Sascu ATMs before the daily cutoff (typically 4:00 PM on weekdays) receive same-day credit. The CO-OP ATM network provides over 30,000 surcharge-free ATMs nationwide. The automated phone banking system at (208) 555-0147 handles balance inquiries, transfers between Sascu accounts, and transaction history outside Sascu hours, requiring a phone banking PIN for access. For lost or stolen Sascu debit or credit cards, the 24-hour emergency line at (208) 555-0198 is staffed continuously and can immediately freeze a compromised card and order a replacement. General account inquiries, loan applications, and complex transaction requests must wait for regular Sascu hours when staff are available by phone or in person.
The extended Friday hours made it possible for me to open our business checking account without taking time off work. I walked into the Eastgate Branch at 5:15 PM, and by 5:50 PM the account was active with online banking set up and our first deposit credited. That kind of accommodation is why we stay.